Microsoft 365 Alert – Service Degradation – Microsoft 365 suite – Users may be unable to leverage groups workloads and their conversation data requests loops when sent to the Graph API – RESOLVED

Announcements Sourav Nandi

18/04/2024 09:20:00 AM

NHSmail Reference: INC42527307

Microsoft Reference: MO778766

Issue Status: RESOLVED

Issue Description: Users may be unable to leverage groups workloads and their conversation data requests loops when sent to the Graph API.

More info: Initial insight shows that an incorrect property is returned in the API response.

Final Update: 23/04/2024 08:48:00 AM – After further review, Microsoft have determined that a small portion of users receiving updates for this issue aren’t affected by the problem. As a restatement of the prior communications for this event, they identified that a service deployment introduced a compatibility issue for Graph API requests concerning group workloads and conversation data. After reverting the update, they developed an additional fix and identified a way to expedite its implementation to resolve the API compatibility issue. Following these actions, Microsoft confirmed that the fix deployment has completed and the impact is remediated.

Scope of impact: Some users attempting to leverage groups workloads and their conversation data requests loops when sent to the Graph API may be impacted.

Root cause: A recent service deployment caused a compatibility issue for Graph API for requests concerning group workloads and conversation data.