Microsoft 365 Alert – Service Degradation – Power BI – Some Microsoft Fabric users may have been unable to perform operations on their premium capacities – RESOLVED

22/01/2024 08:54:00 AM

NHSMail Reference: INC40988376

Microsoft Reference: PB708900

Issue Status: RESOLVED

Issue Description: Microsoft Fabric users may have been unable to perform operations on their premium capacities.

Final Update: 22/01/2024 09:05:00 AM – Microsoft’s review of service telemetry data indicated a portion of upstream infrastructure that facilitates operations on premium capacities fell below their manageable service performance thresholds, which resulted in impact. They have repaired the upstream service issue and confirmed impact has been remediated.

Scope of impact: Impact was specific to East US and West Europe regions.

Root cause: A portion of upstream infrastructure that facilitates operations on premium capacities fell below Microsoft’s manageable service performance thresholds, which resulted in impact.

Next steps: Microsoft are analyzing performance data and trends on the affected infrastructure to help prevent this problem from happening again.