Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users may receive incomplete search results within SharePoint Online – RESOLVED

Announcements Habiba Tabasum

03/02/2023 10:12:00 AM (GMT)

NHSmail Reference : INC34142251

Microsoft Reference : SP510796

Issue Status : RESOLVED

Issue Description : Some users may receive incomplete search results within SharePoint Online

More Information : Any updates made to files after January 24, 2023, may not be reflected in the search index within SharePoint Online.

Final Update : 06/02/2023 08:48:00 AM – Microsoft have isolated the scope of impact and determined this issue is specific to a narrower subset of users. Affected users can view SP511170 for further updates. This communication will expire in 24 hours.

Scope of impact : Users serviced by the affected infrastructure may be impacted.

Root Cause : A code issue within a portion of SharePoint Online infrastructure that facilitates the search requests process is leading to impact.