Microsoft 365 Alert : Service Degradation – Microsoft Teams – Some users can’t access Microsoft Teams with Mobile Application Management (MAM) enrolled iOS devices – FALSE POSITIVE

Announcements Aftab Alam

27/07/2022 08:52:00 AM (BST)

Microsoft Reference : TM405582

NHSmail Reference : INC30767288

Issue Status : FALSE POSITIVE

Issue Description : Some users can’t access Microsoft Teams with Mobile Application Management (MAM) enrolled iOS devices

More info : Specifically, users may not have App Protection Policies applied when using Microsoft Teams. If conditional access is enabled, this may prevent some users from accessing Microsoft Teams on MAM enrolled iOS devices.

Affected users may see the following error: “The app could not be protected due to an issue with the Intune Service.”

Scope of impact : Your organization is affected and impact is limited to a subset of users with MAM enrolled iOS devices.

Final Update : 01/08/2022 14:26:00 PM – Microsoft determined that this issue is a duplicate of another event. Please look for further updates in MO406564.