Helpdesk telephony migration – Completed

Announcements Aftab Alam

04-02-2022 01:30:00 AM (BST)

Please note, we are currently migrating our Relay/Secure Boundary/DNS Helpdesk phone line (0333 200 4333) from one telephony application to another to ensure we provide the best possible service to all users.

If you require urgent assistance and experience any issues during this small window from 01:30 on Friday 4th of February, please contact us using our Primary NHSmail Helpdesk number on 0333 200 1133 or by email using helpdesk@nhs.net.

Current update 04-02-2022 01:45:00 AM: Please note that the migration activity of Relay/Secure Boundary/DNS Helpdesk phone line (0333 200 4333) from one telephony application to another has been successfully completed.