INC46899882 – Insights Hub – User Display Name not showing correctly – RESOLVED

Announcements Shagufta Naaz

04/08/2026 13:30PM

Issue Status: RESOLVED

Ticket Ref: INC46899882

Description: User display names not showing correctly within the Insights hub.

Final Update: 04/08/2026 15:30:00 PM – The issue affecting user display names in Insights Hub has now been identified and addressed. The team will continue to monitor the platform to ensure the resolution remains effective and that no further issues are observed.

To report an issue, please contact the NHS.net Connect Helpdesk, available 24/7 by calling 0333 200 1133 or emailing helpdesk@nhs.net