Microsoft 365 Alert – Service Degradation – Microsoft Viva – Some users may be unable to perform searches in Microsoft Viva Engage – RESOLVED

Announcements Sharmista Mohanta

01/09/2026 10:22:00 AM

NHS.net Connect Reference: INC46923219

Microsoft Reference: MV1465260

Issue Status: RESOLVED

Issue Description: Users may be unable to perform searches in Microsoft Viva Engage.

Final Update: 01/09/2026 10:24:00 AM – Microsoft has identified a authentication configuration change in Microsoft Viva Engage that is impacting searches. We’re working to update the authentication configuration to remediate the impact.

Scope of impact: This issue may be potentially impacting any user performing searches in Microsoft Viva Engage.

Root cause: A recent authentication configuration change in Microsoft Viva Engage impacts search functionality.