Microsoft 365 Alert – Service Degradation – Microsoft Viva – Some users may be unable to access Microsoft Viva Glint services – RESOLVED

Announcements Sharmista Mohanta

25/08/2026 09:03:00 AM

NHS.net Connect Reference: INC46918220

Microsoft Reference: MV1461005

Issue Status: RESOLVED

Issue Description: Users may have been unable to access Viva Glint services.

More info: Affected users were able to sign in as expected but may have seen a blank page and weren’t able to access any Viva Glint services.

Final Update: 25/08/2026 09:04:00 AM –Microsoft has completed rolling back the offending build and after monitoring service health metrics, confirmed the impact is remediated.

Scope of impact: Some users who attempted to access Microsoft Viva Glint services may have been impacted.

Root cause: A recent build release contained a regression which caused the impact.

Next steps: Microsoft is reviewing their build update standards to ensure similar regressions are identified and corrected ahead of deployment to ensure this doesn’t reoccur.