Microsoft 365 Alert – Service Degradation – Power Platform – Users may receive errors when running flows and apps with the excelonlinebusiness connector – RESOLVED

Announcements Shagufta Naaz

11/08/2026 08:55:00 AM

NHS.net Connect Reference: INC46905882

Microsoft Reference: PP1452617

Issue Status: RESOLVED

Issue Description: Users may receive errors when running flows and apps with the excelonlinebusiness connector.

Final Update: 13/08/2026 09:25:00 AM –After monitoring connector telemetry, it has been observed that functionality to flows and apps using excelonlinebusiness connectors has recovered.

Preliminary Root Cause: The external service used by the excelonlinebusiness connector was unable to handle requests from Microsoft’s connector services.

Next Steps: Microsoft is continually review our monitoring to reduce detection time and notify customers of issues with external services.