Microsoft 365 Alert – Service Degradation – Microsoft Intune – Users may be unable to install user targeted apps that have been made available in the Intune Company Portal – ONGOING

Announcements Arpan Das

07/04/2026 09:13:00 AM

NHSmail Reference: INC46791354

Microsoft Reference: IT1272653

Issue Status: ONGOING

Issue Description: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal.

More info: Users may see the app download stuck as “Download Pending”.

Current Update: 07/04/2026 09:04:00 AM–Microsoft are continuing their analysis of recent changes as well as collected diagnostic logs from affected devices to help identify the source of the issue.

Scope of impact: This issue may potentially impact any user attempting to install user targeted apps in the Intune Company Portal. This information may be updated as our investigation continues.

Next update by: Tuesday, April 7, 2026, at 11:00 AM UTC