Intune Performance Degradation – Device Enrolments (Update)

15/04/2026 14:57:00 PM BST

Latest: 05/06/2026 11:46:00 AM – The Intune device enrolment performance degradation remains ongoing at this time. While delays are still being observed, we have seen early signs of improvement, with overall processing times beginning to decrease as service performance continues to recover.

Microsoft engineering teams remain actively engaged and are continuing to implement optimisations to improve dynamic group processing and stabilise enrolment performance.

Issue status: 01/05/2026 09:26:00 AM: The Intune device enrolment performance degradation remains ongoing at this time. Microsoft engineering teams continue to be actively engaged, and while overall processing throughput is recovering, delays to device enrolments are still being observed due to slower-than-expected dynamic group evaluation. There is currently no further update or confirmed resolution timeframe. We remain in close contact with Microsoft and will provide a further update as soon as new information becomes available.” 

Issue Description: Microsoft has confirmed ongoing service degradation affecting Dynamic Group processing within the Intune tenant. While processing throughput is recovering, group evaluation remains slower than expected, resulting in continued delays to device enrolments beyond the standard 24 hours.

We are continuing to work closely with Microsoft engineering teams to implement targeted optimisations aimed at improving group processing performance and accelerating recovery further.

Impact:

Devices affected: Windows, iOS and Android
Scope: Tenant-wide, impacting multiple organisations
User experience: Device enrolments may take longer than expected to complete

Current status

• Microsoft engineering teams remain actively engaged.
• The underlying processing backlog is reducing, and service performance is recovering to expected performance.
• Additional optimisations are being applied to help accelerate recovery.

Current actions

• Microsoft:
  • Ongoing monitoring and tuning of tenant‑level group processing performance.
  • Implementation of targeted optimisations to increase processing throughput and stabilise service levels.
  • Continued investigation to prevent recurrence.
• Service teams:
  • Close coordination with Microsoft on recovery actions and optimisation activity.
  • Monitoring impact and incident volumes across organisations.
  • Supporting escalation where delays are business critical.

What Local Administrators should do:

• Expect continued enrolment delays until Microsoft confirms full service stabilisation.
• Do not repeatedly re‑enrol devices unless advised, as this will not accelerate processing.
• Raise incidents through normal service channels where delays have a material operational impact.

Further updates will be shared via the support site as service performance continues to improve or when Microsoft confirms resolution.