Intune Performance Degradation – Device Enrolments

Announcements Shagufta Naaz

15/04/2026 14:57:00 PM

Issue: We are currently aware of an Intune performance issue affecting device enrolments across the tenant.

Latest Update: Microsoft have confirmed an issue impacting Dynamic Group processing within the Intune tenant, which is causing delays to device enrolments beyond the standard Microsoft SLA (24 hours).

Current Status: Microsoft are actively investigating the underlying cause. Further technical detail is expected once their Engineering teams are fully engaged.

Impact:

Devices affected: Windows, iOS and Android
Scope: Tenant-wide, impacting multiple organisations
User experience: Device enrolments may take longer than expected to complete

What local administrators should do :

Be aware that enrolment delays are expected until Microsoft confirms resolution
Avoid repeated re-enrolment attempts unless advised, as this may not speed up processing
Log incidents via the usual service channels if delays are business‑critical

We will provide updates on the support site as soon as further information is received from Microsoft.