Important Intune service degradation – Recurrence of Devices screen access issue

22/04/2026 12:14:00 PM

Dear Local Administrator,

“This issue now appears to have been resolved, with service restoration observed at approximately 11:45 today. Microsoft are continuing to investigate the incident and are currently working on a root cause analysis. We will provide a further update once Microsoft have formally communicated their findings to us

What action is being taken

Live Service are leasing with Microsoft while they investigate the root cause of this issue.

What action is required from your organisation

No action is required from your organisation

Further information

If you have any questions about this change or would like further information, please raise an incident or service request via Helpdesk Self-Service, or email Helpdesk@nhs.net