Microsoft 365 Alert – Service Degradation – Power BI – Users may be unable to send subscription emails to external users in Power BI – ONGOING

Announcements Arpan Das

30/01/2026 08:50:00 AM

NHSmail Reference: INC46737632

Microsoft Reference: PB1224494

Issue Status: ONGOING

Issue Description: Users may be unable to send subscription emails to external users in Power BI.

Current Update: 24/02/2026 08:47:00 AM –Microsoft are working to develop a code fix although they anticipate this process may take an extended period as they work to address the issue resulting in impact, and in tandem restore subscription mail flow to external users. They will provide a resolution timeline as more details become available to us.

Scope of impact: Impact may occur for all users attempting to send subscription emails to external users in Power BI.

Root cause: An influx of automated email traffic from Power BI subscriptions resulted in impact to external subscription email delivery.

Next update by: Monday, March 9, 2026, at 12:30 AM UTC