Microsoft 365 Alert – Service Degradation – Power BI – Users may be unable to send subscription emails to external users in Power BI – ONGOING

Announcements Arpan Das

30/01/2026 08:50:00 AM

NHSmail Reference: INC46737632

Microsoft Reference: PB1224494

Issue Status: ONGOING

Issue Description: Users may be unable to send subscription emails to external users in Power BI.

Current Update: 03/02/2026 08:32:00 AM –Microsoft has determined that the previous potential mitigation mentioned in our last update isn’t a viable solution to deploy to all impacted users. they are further analysing the influx of automated email traffic from Power BI subscriptions to help with identifying a new remediation plan to resolve the issue for all impacted users

Scope of impact: Impact may occur for all users attempting to send subscription emails to external users in Power BI.

Root cause: An influx of automated email traffic from Power BI subscriptions resulted in impact to external subscription email delivery.

Next update by: Tuesday, February 10, 2026, at 12:30 AM UTC