Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users with edit and full control permissions may be unable to access or share some folders in SharePoint Online – ONGOING

22/10/2025 09:42:00 AM

NHSmail Reference: INC46662551

Microsoft Reference: SP1177145

Issue Status: ONGOING

Issue Description: Users with edit and full control permissions may be unable to access or share some folders in SharePoint Online.

More info: Specifically, this issue impacts files and folders that were deleted and recently restored from the recycle bin. Impacted users attempting to access or share some folders experience failures in sharing and permission operations in SharePoint Online.

Site administrators will still have complete access to the content that’s been deleted and restored.

Current Update: 02/12/2025 09:21:00 AM – As the validation of Microsoft’s automated repair process to identify and correct currently impacted items, such as folders, files, and list items is ongoing, they have determined that more time will be needed to complete this step. They anticipate the initial validation of their fix will complete by Wednesday, January 14, 2026, at 8:00 PM UTC, after which they expect to have more insight into the overall timeline for impact remediation for all users.

Scope of impact: Some users with edit and full control permissions who are attempting to access or share some folders in SharePoint Online that were deleted and recently restored from the recycle bin may be impacted.

Root cause: A recent deployment contains a code regression that introduced a compatibility issue between code that’s preventing items that have been deleted and recently restored from being accessible again.

Next update by: Wednesday, January 14, 2026, at 8:00 PM UTC