Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users aren’t receiving up-to-date file search results in SharePoint Online – RESOLVED

Announcements Sourav Nandi

10/09/2025 09:20:00 AM

NHSmail Reference: INC46625511

Microsoft Reference: SP1150666

Issue Status: RESOLVED

Issue Description: Some users aren’t receiving up-to-date file search results in SharePoint Online.

More info: Impact is specific to files recently synced from SharePoint Online, due to syncing delays.

Final Update: 01/10/2025 08:00:00 AM – After Microsoft’s extended period of monitoring service telemetry, they’ve observed consistent stability and confirmed that their configuration changes to improve SharePoint Online file search data syncing efficiency have fully remediated the impact.

Scope of impact: Your organization is affected by this event, and some users searching for files in SharePoint Online are impacted.

Root cause: A processing inefficiency specific to some service components utilized for syncing recently-updated SharePoint Online file search data is resulting in impact