Microsoft 365 Alert – Service Degradation – Microsoft Teams – Producers in Microsoft Teams managed mode meetings and town halls can’t control the screenshare from presenters – RESOLVED

23/06/2025 11:46:00 AM

NHSmail Reference: INC46561424

Microsoft Reference: TM1099727

Issue Status: RESOLVED

Issue Description: Producers in Microsoft Teams managed mode meetings and town halls can’t control the screenshare from presenters.

More info: After presenters start screensharing in a managed meeting or town hall, their screen goes live immediately, bypassing the producer’s control, and the producer can’t see the screenshare on the stage.

Final Update: 30/06/2025 09:01:00 AM – Microsoft have completed the deployment of the fix and confirmed through monitoring service health telemetry that the impact has been remediated.

Scope of impact: Your organization is impacted by this event, and Producers in Microsoft Teams managed mode meetings and town halls can’t control the screenshare from presenters.

Root cause: A recent feature update contains a regression that is resulting in impact.

Next Steps: Microsoft are reviewing their feature update testing and validation methods to better identify the potential for impact to meetings and town halls prior to deployment to prevent similar impact in the future, and to improve our pre-deployment update testing processes.