Information – Scheduled Maintenance: National Helpdesk Phone System – 21/05 04:30-05:00 BST
20/05/2025 10:25:00 PM
Please be advised that scheduled maintenance will take place on the National Helpdesk phone system on 21/05 between 04:30 BST and 05:00 BST.
While no downtime is planned, there is a risk users could be impacted with intermittent call issues during this maintenance window.
If you experience any difficulty reaching the Helpdesk by phone during this time, please raise a ticket by emailing helpdesk@nhs.net as normal.
We appreciate your understanding and apologise for any inconvenience caused.
Thank you,
Helpdesk Support Team