Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may be unable to utilize avatar and video filtering features in Microsoft Teams for Mac – ONGOING

Announcements Arpan Das

08/04/2025 09:15:00 AM

NHSmail Reference: INC46499299

Microsoft Reference: TM1050098

Issue Status: ONGOING

Issue Description: Users may be unable to utilize avatar and video filtering features in Microsoft Teams for Mac.

Current Update: 16/05/2025 09:05:00 AM – Microsoft have initialized the final stage of their deployment to re-enable video filtering features for the affected service environment. They are anticipating this process will complete by their next scheduled update.

Scope of impact: This issue may affect any user utilizing Microsoft Teams for Mac.

Root cause: As a result of TM1047137, they have disabled the avatar and video filtering features in Microsoft Teams for Mac to resolve crashes which were previously occurring for users.

Next update by: Thursday, May 22, 2025, at 3:00 AM UTC