Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may be unable to delete messages posted by workflows in Microsoft Teams – RESOLVED

30/05/2025 08:30:00 AM

NHSmail Reference: INC46542383

Microsoft Reference: TM1080015

Issue Status: RESOLVED

Issue Description: Some users may be unable to delete messages posted by workflows in Microsoft Teams.

Final Update: 11/07/2025 08:45:00 AM Microsoft have confirmed the fix has saturated in the remaining portions of the affected environment and the impact is fully remediated.

Scope of impact: Some users attempting to delete messages posted by workflows in Microsoft Teams may be impacted.

Root cause: A recent change intended to allow non-team owners to delete bot messages introduced a code issue which is resulting in impact.

Next steps: Microsoft are reviewing their policies regarding change deployments to ensure similar issues are caught and addressed before updates are implemented so this doesn’t happen again.

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