Microsoft 365 Alert – Service Degradation – Windows Autopatch – Users may have been unable to create Autopatch groups in Windows Autopatch and encountered an error – RESOLVED

Announcements Arpan Das

19/10/2025 09:42:00 AM

NHSmail Reference: INC46662551

Microsoft Reference: AH1234649

Issue Status: RESOLVED

Issue Description: Users may have been unable to create Autopatch groups in Windows Autopatch and encountered an error.

More info: Impacted users received an error stating “The Autopatch group failed to proceed your previous Create action. Click the resubmit button to try again.” However, subsequent attempts didn’t succeed.

Final Update: 19/02/2025 08:23:00 AM – The code fix completed, and after a period of testing and monitoring, Microsoft confirmed impact was remediated.

Scope of impact: Users attempting to create Autopatch groups in Windows Autopatch may have been impacted.

Root cause: A recent feature component deprecation process impacted the request flow leveraged for Autopatch group creation, which resulted in impact.

Next Steps: To help prevent similar impact in the future, Microsoft are further reviewing their feature component deprecation process to identify issues before being initiated.