Microsoft 365 Alert – Service Degradation – Windows 365 – Users will see intermittent connection drops for Windows 365 Cloud PCs – RESOLVED

Announcements Arpan Das

09/06/2026 11:03:00 AM

NHSmail Reference: INC46846220

Microsoft Reference: WP1384473

Issue Status: RESOLVED

Issue Description: Users will see intermittent connection drops for Windows 365 Cloud PCs.

Final Update: 11/06/2026 10:11:00 AM – Microsoft has completed their unplanned maintenance for the Windows 365 service, and they confirmed connection interruptions have ceased and impact is remediated.

Scope of impact: Your organization is affected by this event, and the issue impacts any user utilizing a Cloud PC. This information may be updated as our investigation continues.

Root cause: Unplanned maintenance for the Windows 365 service is causing intermittent connectivity drops.

Next Steps: Microsoft are reviewing opportunities to improve their maintenance scheduling and avoid similar future impact.