Microsoft 365 Alert – Service Degradation – Power BI – Users may notice discrepancies in their data in the Capacity Metrics app within Microsoft Fabric – RESOLVED

18/06/2026 09:11:00 AM

NHSmail Reference: INC46855090

Microsoft Reference: PB1395415

Issue Status: RESOLVED

Issue Description: Users may notice discrepancies in their data in the Capacity Metrics app within Microsoft Fabric.

More info: Discrepancies observed by affected users include, but may not be limited to, zero usage data for summary views in the Capacity Metrics app through Microsoft Fabric.

Additionally, Surge protection rules may not function as expected, for Power BI and Microsoft Fabric Premium capacities auto scale may not trigger as expected due to missing utilization signals, and reporting and other metric-driven features may be affected.

Final Update: 19/06/2026 09:37:00 AM –Microsoft has confirmed that the reversion of the offending change has completed successfully. Following a period of monitoring service telemetry, they have verified that service functionality has been restored and impact has been mitigated.

Scope of impact: Users in UK South and East US regions attempting to view their data in the Capacity Metrics app in Microsoft Fabric may be impacted by this issue. This section may be updated as our investigation continues.

Root cause: A recently introduced service update, intended to improve the consistency and reliability of capacity usage reporting and related service functionality, is causing the impact.

Next Steps: Microsoft are reviewing their update procedures to better identify similar issues during their development and testing cycles.