Microsoft 365 Alert – Service Degradation – Power BI – Some users encounter intermittent issues when viewing embedded reports in Power BI – RESOLVED

Announcements Shagufta Naaz

17/04/2026 9:11:00 AM

NHSmail Reference: INC46801897

Microsoft Reference: PB1282261

Issue Status: RESOLVED

Issue Description: Some users encounter intermittent issues when viewing embedded reports in Power BI.

More info: Specifically, report visuals fail to load, and some users see the error, ”Failed to move the data reader to the next row.

Final Update: 30/04/2026 8:56:00 AM– After their completed code fix deployment, our internal service telemetry has verified that the impact has been remediated.

Scope of impact: Your organization is affected by this event, and some users attempting to view embedded Power BI reports are intermittently impacted.

Root cause: A recent service deployment contained a code regression that’s causing impact.

Next steps: Microsoft are further analyzing the offending service deployment to help us improve our pre-deployment testing and validation processes