Microsoft 365 Alert – Service Degradation – Power Apps – Users are experiencing failures opening apps that require permission to access data – RESOLVED

Announcements Shagufta Naaz

28/04/2026 8:53:00 AM

NHSmail Reference: INC46810679

Microsoft Reference: MX1293058

Issue Status: RESOLVED

Issue Description: Users can’t access complete meeting recordings for some Microsoft Teams meetings

More info: As a workaround, some affected users can download their meeting recordings using the Async Media Storage link available in the meeting chats.

Final Update: 28/04/2026 8:53:00 AM – Microsoft has completed the rollback and reviewed service diagnostics to confirm that the issue has been resolved.

Scope of impact: Your organization is affected by this event, and some users attempting to access complete meeting recordings for some Microsoft Teams meetings may be impacted.

Preliminary Root Cause: Microsoft has correlated the start of failures with a recent service update deployment

Next steps : Microsoft are reviewing our standard service update procedures to avoid similar impact in the future.