Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may get incorrect or stale content when using Platform deep links in Microsoft Teams – RESOLVED

Announcements Arpan Das

20/04/2026 8:50:00 AM

NHSmail Reference: INC46803077

Microsoft Reference: TM1283695

Issue Status: ONGOING

Issue Description: Users may get incorrect or stale content when using Platform deep links in Microsoft Teams.

More info: Platform deep links may get incorrect or stale content for users who have opted into the Technology Adoption Program or Public Preview. Users can opt out to avoid this issue.

Final Update: 28/04/2026 9:05:00 AM – Microsoft has confirmed that the deployment of the fix has completed, and we’ve validated with internal telemetry that the impact is remediate.

Scope of impact: This issue may affect users who use Platform deep links and have opted into the Technology Adoption Program or Public Preview.

Next steps by: Microsoft are further reviewing the service update to understand how the code error was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future updates.