Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may see repeated location prompts in Microsoft Teams for Mac – RESOLVED

20/05/2026 08:37:00 AM

NHSmail Reference: INC46830993

Microsoft Reference: TM1315837

Issue Status: RESOLVED

Issue Description: Some users may see repeated location prompts in Microsoft Teams for Mac.

More info: This issue affects macOS versions 14, 15, and 26. Impacted users are unable to dismiss the following location prompt by clicking “Allow” or “Don’t allow.”:

“Microsoft Teams Modulehost would like to use your current location”

Workaround: Impacted users may be able to resolve the issue by manually enabling location access for Teams within macOS settings. To do so, go to “System Settings” > “Privacy & Security” > “Location Services”. Locate “Microsoft Teams” and “Microsoft Teams ModuleHost” and cycle the toggles on/off, then set it back to desired setting.

Final Update: 25/06/2026 09:59:00 AM – After the deployment of our solution, our internal service telemetry has validated that the offending regression has been addressed and that the impact has been remediated.

Scope of impact: This issue impacts some Microsoft Teams for Mac users who have location access enabled in Teams settings.

Root cause: A recent macOS security update exposed a location regression where the service doesn’t store users’ permission selections for Teams as expected, resulting in repeated location prompts.

Next steps : Microsoft further analyzing the offending security update to help us improve their pre-deployment testing and validation processes.