Microsoft 365 Alert – Service Degradation – Microsoft Copilot (Microsoft 365) – Users may be unable to share knowledge sources for minimal bots through the Agent Builder in Microsoft 365 Copilot – RESOLVED

Announcements Arpan Das

06/04/2026 09:13:00 AM

NHSmail Reference: INC46791411

Microsoft Reference: CP1272833

Issue Status: RESOLVED

Issue Description: Users may be unable to share knowledge sources for minimal bots through the Agent Builder in Microsoft 365 Copilot.

Final Update: 07/04/2026 10:40:00 AM–The investigation is complete and Microsoft has determined the service is healthy. A service incident didn’t actually occur. This communication will expire in 24 hours.