Microsoft 365 Alert – Service Degradation – Exchange Online – Users may receive errors when running flows and apps with the office365 connector – RESOLVED

Announcements Shagufta Naaz

12/01/2026 09:06:00 AM

NHSmail Reference: INC46721252

Microsoft Reference: PP1216543

Issue Status: RESOLVED

Issue Description: Users may receive errors when running flows and apps with the office365 connector.

Final status: After monitoring connector telemetry, it has been observed that functionality to flows and apps using office365 connectors has recovered.

Preliminary Root Cause: The external service used by the office365 connector was unable to handle requests from Microsoft’s connector services.

Next Steps: Microsoft are continually review our monitoring to reduce detection time and notify customers of issues with external services.