Information – NHSmail Intune-Bulk-enrolled Apple devices may fail to apply user-specific Intune policies.

16/04/2025 16:37:00 AM

NHSmail Intune: Bulk-enrolled Apple devices in Intune may not receive user-targeted policies.

User Impact: Affected MacOS, iOS, and iPadOS devices can’t apply user-specific policies, such as Wi-Fi or VPN settings, preventing connection.

Message: This issue impacts Apple devices enrolled in bulk where the user is blocked in Microsoft Entra ID during authentication renewal.

Current Status: Final validation of a secondary fix is almost complete. Full deployment to resolve the issue is expected by the next update.

Scope of Impact: Your organization is affected; only some bulk-enrolled Apple devices are impacted.

Root Cause: A conflict during authentication renewal for devices linked to blocked users in Entra ID.