High Send (send.nhs.net) – Email Delays – RESOLVED

Announcements Arpan Das

29/04/2025 09:30:00 AM

Issue Status: Resolved

Issue Description: We are aware of some emails send via the High Send (send.nhs.net) being delayed.

Current Update: 02/05/2025 10:30:00 AM– Further Optimisation has been performed on the High Send pods which was implemented on the evening of the 01/05/2025. This now completes the planned activities. The Accenture team have continued to monitor with no further issues being observed.

If you require additional help and support, the NHS.net Connect helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net.