Microsoft 365 Alert – Service Degradation – Microsoft Intune – Some iOS bulk-enrolled device users can unenroll their Microsoft Intune devices – NEW

Announcements Arpan Das

30/10/2024 08:56:00 AM

NHSmail Reference: INC46570871

Microsoft Reference: IT921026

Issue Status: OPEN

Issue Description: iOS bulk-enrolled device users can unenroll their Microsoft Intune devices.

More info: Specifically, some iOS users with bulk-enrolled devices are unexpectedly able to unenroll their Mobile Device Management (MDM) profile through the Microsoft Intune Company Portal, which shouldn’t be possible.

Current Update: 30/10/2024 09:02:00 AM – Microsoft are in the final stages of their fix validation process and anticipate that the subsequent deployment process will begin prior to their next scheduled update. Additionally, they have developed long-term code change to prevent future impact which will be implemented after the first fix. Furthermore, they are working to gather a remediation timeline.

Scope of impact: Your organization is impacted by this event, and some iOS device bulk-enrolled device users can unenroll their Microsoft Intune devices.

Root cause: A latent code issue within a previous standard service update has resulted in impact.

Next update by: Wednesday, October 30, 2024, at 7:00 PM UTC