Microsoft 365 Alert – Service Degradation –  Microsoft Intune – Some iOS bulk-enrolled device users can unenroll their Microsoft Intune devices – ONGOING

30/10/2024 08:56:00 AM

NHSmail Reference: INC46570871

Microsoft Reference: IT921026

Issue Status: ONGOING

Issue Description: iOS bulk-enrolled device users can unenroll their Microsoft Intune devices.

More info: Specifically, some iOS users with bulk-enrolled devices are unexpectedly able to unenroll their Mobile Device Management (MDM) profile through the Microsoft Intune Company Portal, which shouldn’t be possible.

Current Update: 31/10/2024 09:25:00 AM – Microsoft have nearly finalized the validation for both fixes to ensure they effectively resolve the issue. They anticipate that the subsequent deployment for both fixes will begin prior to their next scheduled update. Additionally, they plan to provide a remediation timeline once one becomes apparent.

Scope of impact: Your organization is impacted by this event, and some iOS device bulk-enrolled device users can unenroll their Microsoft Intune devices.

Root cause: A latent code issue within a previous standard service update has resulted in impact.

Next update by: Thursday, October 31, 2024, at 6:00 PM UTC