Microsoft 365 Alert – Service Degradation – Exchange Online – Some users may be unable to accept calendar sharing invites in Outlook on the web – NEW

11/07/2024 09:25:00 AM

NHSmail Reference: INC44231294

Microsoft Reference: EX803094

Issue Status: OPEN

Issue Description: Users may be unable to accept calendar sharing invites in Outlook on the web.

More info: This issue occurs when invites are shared to external users; those who are inviting users internal to their organization aren’t impacted by this event. Impact is further limited to users that are on Windows 11 or the 64-bit version of Windows 10. Those who are on the 32-bit version of Windows are unaffected.

Current Update: 11/07/2024 09:25:00 AM Microsoft determined that a code issue within a portion of the Outlook on the web service infrastructure is causing the impact. Their fix to address the code issue is still in the validation process, and they will aim to provide a timeline for impact remediation by the next scheduled update.

Scope of impact: Users who are attempting to accept calendar sharing invites that are external from their organization and are on either Windows 11 or the 64-bit version of Window 10 may be impacted.

Root cause: A code issue within a portion of the Outlook on the web service infrastructure is causing the inability to accept calendar invites in Outlook on the web.

Next update by: Tuesday, July 16, 2024, at 12:00 PM UTC

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