Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams – ONGOING

01/02/2024 09:05:00 AM

NHSmail Reference: INC41189679

Microsoft Reference: SP709902

Issue Status: ONGOING

Issue Description: Users’ SharePoint Online content search results may be missing or may disappear when pages load.

More info: This issue specifically impacts items which were newly created or updated recently.

Current Update: 22/05/2024 08:40:00 AM Microsoft’s scanning for the missing SharePoint Online content search results continues and is expected to run up until the start of the final phase of their mitigations. They have scheduled this final phase of the mitigation which will conduct a sync of any un-synced items and expect an estimated timeline for impact remediation will be available by the next scheduled update.

Scope of impact: This issue may impact the availability of some items when users perform content searches in SharePoint Online.

Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.

Next update by: Friday, May 31, 2024, at 9:00 PM UTC

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