Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may have been unable to create incoming Webhook Connector in Microsoft Teams – RESOLVED

Announcements Sourav Nandi

10/02/2025 08:25:00 AM

NHSmail Reference: INC48524213

Microsoft Reference: TM999897

Issue Status: RESOLVED

Issue Description: Some users may have been unable to create incoming Webhook Connector in Microsoft Teams.

More Info: Users may have been unable to create incoming Webhook Connector in Microsoft Teams

Final Update: 10/02/2025 08:25:00 AM – Microsoft have confirmed that the aforementioned update has fully reverted and issue is no longer occurring.

Scope of impact: Impact is specific to some users who were served through the affected infrastructure.

Root cause: A recent update to improve the Webhook Connector functionality caused impact.

Next steps: Microsoft are reviewing their update procedures to better identify similar issues during their development and testing cycles.