Microsoft 365 Alert – Service Degradation – SharePoint Online – Some recently restored users may be unable to access their SharePoint Online sites – FALSE POSITIVE

Announcements Sourav Nandi

20/05/2024 09:15:00 AM

NHSmail Reference: INC43138631

Microsoft Reference: SP793893

Issue Status: FALSE POSITIVE

Issue Description: Some recently restored users may be unable to access their SharePoint Online sites.

More info: Recently restored users may be unable to access their SharePoint Online sites.

Final Update: 05/06/2024 09:09:00 AM – Microsoft are have confirmed the NHSmail tenant was not impacted.

Scope of impact: Your organization is affected by this event, and any user attempting to access their SharePoint online sites is impacted.

Root cause: Some recent feature update changes caused a conflict within the user deletion process, resulting in impact.