Microsoft 365 Alert – Service Degradation – Power Platform – Users may observe failures with Power Automate and Power Apps flows using connectors – RESOLVED

19/07/2024 09:20:00 AM

NHSmail Reference: INC44457889

Microsoft Reference: PP821346

Issue Status: RESOLVED

Issue Description: Users may observe failures with Power Automate and Power Apps flows using connectors.

More info: Users may observe failures with Power Automate and Power Apps flows using Power Platform connectors.

Final Update: 22/07/2024 08:53:00 AM Following a review of service diagnostics, Microsoft applied configuration changes to the affected downstream dependency service, and confirmed via monitoring that failures are no longer occurring, and functionality has been restored.

Root Cause: A downstream dependency service entered an unhealthy state.

Next Steps: Microsoft are analyzing performance data and trends on the affected systems to prevent this problem from happening again.

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