09/02/2024 08:44:00 AM
NHSmail Reference: INC41061838
Microsoft Reference: TM709914
Issue Status: ONGOING
Issue Description: Users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams.
More info: This event impacts the Microsoft Teams desktop app and the Microsoft Teams web client. Admins can view the correct counts through the Microsoft Teams admin center.
Current Update: 27/02/2024 08:37:00 AM – Microsoft encountered issues during the fix deployment that caused delays for the rollout. They have reinitiated the rollout of the fix and are monitoring the progress to ensure the impact is remediated. They estimate the fix to finish deploying by their next scheduled update.
Scope of impact: Some users who are team owners may be impacted by this event when attempting to view member and guest counts for some teams.
Root cause: A code issue within a portion of the Microsoft Teams service infrastructure is causing roster summary values for some teams to be inaccurate, resulting in impact.
Next update by: Tuesday, March 5, 2024, at 2:30 AM UTC