Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users” time zone and work hours may not be appearing on their profile card in the Microsoft Teams – RESOLVED

Announcements Arpan Das

02/04/2025 10:45:00 AM

NHSmail Reference: INC46493053

Microsoft Reference: TM1044931

Issue Status: RESOLVED

Issue Description: Users” time zone and work hours may not be appearing on their profile card in the Microsoft Teams.

Final Update: 29/04/2025 08:58:00 AM – Microsoft have confirmed the deployment to the remaining affected infrastructure has completed and impact is no longer occurring.

Scope of impact: Some users attempting to view time zone and work hours on profile cards in the Microsoft Teams desktop client may be impacted

Root cause: A recent service change designed to improve the language translation function introduced a regression that’s causing impact.

Next steps: Microsoft are reviewing reviewing their change procedures to help prevent similar problems in the future.