Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users see stale data in the Microsoft Teams Discovery feed from any connection method – RESOLVED

Announcements Arpan Das

08/04/2025 09:15:00 AM

NHSmail Reference: INC46500763

Microsoft Reference: TM1050677

Issue Status: RESOLVED

Issue Description: Users may see stale data in the Microsoft Teams Discovery feed from any connection method.

Final Update: 16/05/2025 09:00:00 AM – Microsoft have confirmed that the deployment is complete and that impact has been resolved after a period of monitoring service health.

Scope of impact: Your organization is affected by this event, and some users viewing data in their Microsoft Teams Discovery feed may be impacted.

Root cause: An issue with a Substrate service that this functionality is reliant upon is contributing to processing and ingestion delays, which is causing the Microsoft Teams Discovery feed to display stale data for some users.

Next Steps: Microsoft are analyzing performance data and trends on the affected infrastructure to help prevent this problem from happening again