Microsoft 365 Alert – Service Degradation – Exchange Online – Users assigned with the Security Reader role may be unable to run the Get-Quarantine Message cmdlet using PowerShell – RESOLVED

19/12/2024 09:39:00 AM

NHSmail Reference: INC47564262

Microsoft Reference: EX960434

Issue Status: RESOLVED

Issue Description: Users assigned with the Security Reader role may be unable to run the Get-Quarantine Message cmdlet using PowerShell.

More info: Affected users are encountering the following error:

“Write-ErrorMessage : |System.Management.Automation.CommandNotFoundException|The term ”Get-QuarantinePolicy” is not recognized as the name of a cmdlet, function,
script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.”

Final Update: 20/12/2024 08:50:00 AM – Microsoft have determined that a recent update introduced a compatibility issue that prevented users assigned the Security Reader role from running the Get-Quarantine Message cmdlet using PowerShell. They have reverted the offending update and confirmed with monitoring telemetry that the impact is remediated.

Scope of impact: Any user assigned the Security Reader role attempting to run the Get-Quarantine Message cmdlet using PowerShell may have been affected.

Root cause: A recent update introduced a compatibility issue that prevented users assigned the Security Reader role from running the Get-Quarantine Message cmdlet using PowerShell.

Next Steps: Microsoft are further reviewing the service update to understand how the compatibility issue was introduced, and to understand what prevented it from being detected in their update testing and validation procedures, which will allow them to prevent similar issues in future updates.