Microsoft 365 Alert – Service Degradation – Exchange Online – Some users may see two browser tabs opening when clicking on URL links in Outlook on the web – RESOLVED

Announcements Sourav Nandi

10/10/2024 08:45:00 AM

NHSmail Reference: INC46160346

Microsoft Reference: EX907228

Issue Status: RESOLVED

Issue Description: Some users may see two browser tabs opening when clicking on URL links in Outlook on the web.

Final Update: 10/10/2024 08:45:00 AM – The deployment of the fix has completed, and after a period of monitoring, Microsoft have confirmed impact was remediated.

Scope of impact: Some users that clicked on URL links in email messages on Outlook on the web may have been impacted

Root cause: A service deployment to Outlook on the web contained a code regression that was causing duplicate browser tabs to appear when URL links were opened.

Next steps: To help prevent similar impact in the future, Microsoft are further reviewing their deployment release procedures to identify regressions before being released.