Microsoft 365 Alert – Service Degradation – Exchange Online – Some admins may see missing data for Exchange SIT files in the Microsoft Purview content explorer – RESOLVED
06/03/2024 08:56:00 AM
NHSmail Reference: INC41777736
Microsoft Reference: EX719586
Issue Status: RESOLVED
Issue Description: Admins may see missing data for Exchange Sensitive Information Type (SIT) files in the content explorer.
Final Update: 12/04/2024 09:08:00 AM – Microsoft have validated with internal telemetry that the deployment was successful, and the impact is remediated for all previously impacted admins.
Scope of impact: Some admins using content explorer in the Microsoft Purview compliance portal to review Exchange files related to SITs may be impacted.
Root cause: A configuration issue on a portion of infrastructure is preventing accurate data from populating when some admins view Exchange SIT files in the Microsoft Purview content explore from the compliance portal.
Next steps: Microsoft are further investigating the portion of infrastructure to understand how the configuration issue was introduced, and to help prevent similar issues from reoccurring.