Microsoft 365 Alert – Service Degradation – Exchange Online – Some admins may see missing data for Exchange SIT files in the Microsoft Purview content explorer – RESOLVED

06/03/2024 08:56:00 AM

NHSmail Reference: INC41777736

Microsoft Reference: EX719586

Issue Status: RESOLVED

Issue Description: Admins may see missing data for Exchange Sensitive Information Type (SIT) files in the content explorer.

Final Update: 12/04/2024 09:08:00 AM Microsoft have validated with internal telemetry that the deployment was successful, and the impact is remediated for all previously impacted admins.

Scope of impact: Some admins using content explorer in the Microsoft Purview compliance portal to review Exchange files related to SITs may be impacted.

Root cause: A configuration issue on a portion of infrastructure is preventing accurate data from populating when some admins view Exchange SIT files in the Microsoft Purview content explore from the compliance portal.

Next steps: Microsoft are further investigating the portion of infrastructure to understand how the configuration issue was introduced, and to help prevent similar issues from reoccurring.

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