INC44660474 – Issues Sending Email from NHS.net to External Domains– RESOLVED

Announcements Habiba Tabasum

28/07/2024 11:15:00 AM

Issue Status: RESOLVED

Issue Description: We are aware of some users experiencing issues whereby emails are not being sent from nhs.net accounts to external domains.

Final Update: 30/07/2024 16:15:00 PM – The Accenture team have continued to monitor email flow throughout the day with no further issues observed. Further investigations into the root cause of the issue are ongoing with the Trend Micro supplier.

We appreciate your patience whilst we investigated this issue and apologise for any inconvenience caused.

As always, to report any issues, please contact 0333 200 1133 / helpdesk@nhs.net