Microsoft 365 Alert – Service Degradation – SharePoint Online – Users may be unable to download shared videos from the Stream (on SharePoint) player while granted View access – RESOLVED

Announcements Sourav Nandi

01/02/2024 09:05:00 AM

NHSmail Reference: INC41189472

Microsoft Reference: SP711584

Issue Status: RESOLVED

Issue Description: Users may be unable to download shared videos from the Stream (on SharePoint) player while granted View access.

More info: Specifically, the download button may not be visible to users with View access. This issue affects shared videos hosted in either SharePoint Online or OneDrive for Business.

Final Update: 05/02/2024 09:05:00 AM – Microsoft have completed the deployment of their fix and have confirmed with previously affected users that impact was successfully remediated

Scope of impact: A recent feature update included a change to the behavior of the download button display for users viewing shared videos that’s resulting in this scenario for users granted View access.

Root cause: A recent feature update included a change to the behavior of the download button display for users viewing shared videos resulted in this scenario for users granted View access.

Next steps: Microsoft are reviewing their update testing and validation procedures to identify how impact to Stream video downloads wasn’t detected prior to deployment and better prevent similar future occurrences.