Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may notice that custom font text in PowerPoint Live appear as unreadable characters – RESOLVED

Announcements Habiba Tabasum

05/12/2023 08:49:00 AM

NHSMail Reference: INC40066867

Microsoft Reference: TM695450

Issue Status: RESOLVED

Issue Description: Users may notice that custom font text in PowerPoint Live appear as unreadable characters.

More info: PowerPoint Live presentations containing custom font on all Microsoft Teams connection methods are impacted.

Final Update: 07/12/2023 08:42:00 AM – Following Microsoft’s reversion of the previous PowerPoint Live build and a period of service monitoring, they have confirmed via system telemetry that impact has been remediated.

Scope of impact: Users viewing PowerPoint Live presentations in Microsoft Teams that contain custom font text may be impacted.

Root cause: A recent build deployment contained an impacting code regression.

Next steps: Microsoft are further analyzing the impacting code regression to help them isolate similar issues during their testing and validation processes and before impact can be produced.