Information – NHSmail users working outside of the United Kingdom

03/11/2023 11:00:00 AM

We announced in the August Local Admin bulletin that MFA registrations from outside the UK will be blocked in the near future. This block will be enforced from Monday the 6th of November. Please ensure those users leaving the UK for business reasons have registered for MFA (or are provided a suitable corporate VPN) before they leave the UK.

If a user does not have this applied before they leave the UK, they will not be able to access NHSmail or other collaboration services.

As always, if you require additional help and support, the NHSmail helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing

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