Microsoft 365 Alert – Service Degradation – Microsoft Teams – Anonymous users can’t view or edit Microsoft Whiteboards in Microsoft Teams meetings via all connection methods – ONGOING

Announcements Habiba Tabasum

22/09/2023 09:03:00 AM (GMT)

NHSmail Reference : INC38349986

Microsoft Reference : TM675793

Issue Status : ONGOING

Issue Description : Anonymous users can’t view or edit Microsoft Whiteboards in Microsoft Teams meetings via all connection methods.

More info : Anonymous users can’t view or edit these whiteboards despite admins allowing anonymous users these permissions in the Microsoft Teams admin center.

Current Update : 28/11/2023 08:51:00 AM – The deployment of Microsoft’s fix has been inhibited by unrelated deployment issues, delaying their previous resolution timeline. While they are working to address these issues, they now anticipate that their fix should begin deploying by Thursday, November 30, 2023, and some users may begin to experience relief at that time.

Scope of impact : Anonymous users attempting to access Microsoft Whiteboards in Microsoft Teams meetings held via any connection method may be affected.

Root Cause : Microsoft’s mitigative efforts to address a different problem pertaining to Microsoft Teams admin center configurations regarding anonymous users” access privileges led to the temporary suspension of anonymous users” ability to edit or view whiteboards in Microsoft Teams altogether.

Next update by : Friday, December 1, 2023, at 12:30 AM UTC