Information – Planned NHSmail Infrastructure Maintenance (Microsoft Azure)

26/09/2023 11:30:00 AM (GMT)

Please be aware, there is planned infrastructure maintenance (CHG0970969) scheduled relating to the NHSmail Web Application Firewalls. The work being undertaken will begin at 19:00 this evening (Tuesday 26th September) and is expected to complete within 3 hours. During this period, NHSmail traffic will be re-routed to the secondary Microsoft Azure region to ensure there is zero impact on end users of the NHSmail platform.

Although no impact is expected, it is advised that you review your service continuity plans in advance.

If you require additional help and support, the NHSmail helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing

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