Microsoft 365 Alert – Service Degradation – Microsoft Power Automate – Some users may experience failed desktop flow runs within Microsoft Power Automate – RESOLVED

Announcements Habiba Tabasum

15/06/2023 14:16:00 PM (GMT)

NHSmail Reference : INC36416988

Microsoft Reference : MF589338

Issue Status : RESOLVED

Issue Description : Users may experience failed desktop flow runs within Microsoft Power Automate.

Final Update : 21/06/2023 15:34:00 PM – Microsoft completed the deployment of their fix to the affected environments and they have verified through testing that this has remediated the issue.

Scope of impact : Impact is specific to some users who are served through the affected infrastructure.

Root cause: A recent standard service update contained a code regression, which resulted in
certificate validation issues and caused desktop flow runs to fail.

Next steps: Microsoft are reviewing the service update procedures so they can better identify similar code issues and avoid comparable impact in the future.